[Guide] Convert Wired Accu-Chek Setup to Wireless

This document explains how to set up WiFi on a SINGLE Gen-2 Agartee Connectivity Modem and connected Accu-Chek Inform II Glucometer

Please ensure only one modem is plugged in during set-up. If you have multiple Agartee Connectivity Modems and/or Accu-chek meters and you want to set up WiFi on them, you need to repeat the process for every one of them. 

Note: This guide is only for "Gen 2" modems. If this is a gen-1 modem, it will need to be upgraded first.

Prior to start the following steps, please make sure to:

 - Forget all Agartee Modems from your phone's Bluetooth setting

 - Plug one Agartee Modem at a time (unplug all others)

 - Ensure the Accu-Chek meter is docked in the base unit, and the base unit is plugged into the Agartee Connectivity Modem.

    1.    Connect your Agartee Connectivity Modem

Please connect to the Agartee Connectivity modem using the Agartee Modem Setup app from the App Store. For details, view the Agartee Connectivity Modem setup guide.

Once you see the "Modem found!" Screen with a list of steps (see figure 2.1 below), continue to step 2.

    2.    Assign Agartee Connectivity Modem to home (if necessary)

After successfully connecting your iPhone to the modem, you should see a list of steps remaining (figure 2.1 below). Depending on the state of the modem, it may have all steps completed (crossed out, with a checkmark), or some may still be showing that they need to be done (no checkmark), even if you've already done these steps in the past. 

If the "Assign to Home" Step is not crossed out, please continue to step 2.1 and assign the modem to the correct home.

If the "Assign to Home" step is crossed out, please press "Wifi Setup" and continue to step 3 (even if the WiFi Setup step is crossed out). 

2.1 Choose destination Home

Press "Assign to Home" in the steps like below:

Figure-2.1: Remaining steps (Assign to home, WiFi setup)

Then tap on the home that this modem will be assigned to. If you don't see the home in this list, they may need to authorize Agartee in their PointClickCare software.

Figure-2.2: Choose Home to assign

You should soon see a success message like figure 2.3 below. If there is an error message, you may need to turn off/on wifi in your phone settings, or try on mobile data, and then try again.

Once you see the success message, press "Setup WiFi" to move on to step 3

Figure-2.3: Home Assigned Successfully pop-up

3. Connect Agartee Connectivity Modem to WiFi

You should now see a screen that says "WiFi Setup". It may take a minute to search for WiFi networks nearby.

Once it's done searching, you should see a list of networks like figure-3.1 below. If this modem is already connected to WiFi, the connected network may be already at the top with a green checkmark.

Figure-3.1: choose WiFi network

Tap on a network in this list to connect the modem to it (even if it's already connected).

• New: The app will now check to see if this network is supported on the Accu-Chek meter. Most networks are supported, but some may not be. If a home has a separate "5G" connection, we may need to go back and pick one that's not 5G.
  • If the selected network is not supported by the Accu-Chek meter, the app will warn you. If you continue with this network, you can still set up this modem to upload readings when meters are docked by tapping "Modem only". Ideally, if you see this message, we should ask IT for another SSID/network that we can use.
  • 
  • Figure 3.2: WiFi network not supported by Accu-Chek meter

• If this is the first modem you're connecting to this network, you'll need to enter in the WiFi password and then tap Connect (figure-3.3)
• 

   Figure-3.3: Enter WiFi password

• If this is not the first modem you're connecting to this network, it will remember the password from the last time. If for some reason two homes have the same SSID (WiFi name) but different passwords, or a home changes their WiFi password, press the (i) button and then "forget password"; then go back and try connecting again. You should then be able to type in the new password.

It may take a minute to connect and test the WiFi connection. If it succeeds, you will see a message like figure-3.3 below, and this modem is now finished setup. Ensure the Accu-Chek meter is docked, and the base unit is plugged into the Agartee Connectivity modem, and then press "Connect Meter" if you would like to connect the docked Accu-Chek meter to WiFi for the wireless setup. Continue to Step 4 below

Figure-3.3: Agartee Connectivity Modem connected to WiFi

However, you may see an error message (figure-3.4), if the WiFi password you entered is incorrect, or the network is not in range. You may want to double-check the password and try again.

Figure-3.4: WiFi setup failed

4. Connect Accu-Chek Meter to WiFI

If you tapped "Connect Meter" in figure 3-3 above, the app should now start the Accu-Chek meter setup process, automatically using the same WiFi SSID and password you used before. This step may take 1-2 minutes, so please be patient and keep your phone's screen on, and near the Accu-Chek modem. 

Figure 4.1: Meter setup process

After 1-2 minutes, you should see a pop-up saying to re-dock the meter (see figure 4.2). It's important to follow the steps carefully and in order:

1. Take the Accu-Chek meter off the base unit

2. Wait for the meter screen to turn off

3. Dock the meter again

4. Press the "Check Status" button in the app

Figure 4.2: Re-dock pop-up

Now the app will wait for the changes to be applied on the meter. This step may take 1-2 minutes, so please be patient and wait with your phone's screen on and near the modem.

Figure 4.3: Waiting for changes to be applied to meter

Once the meter is done setup, you should see the following pop-up. At this point, we recommend doing the following tests:

• Take a Wireless Status test on the Accu-Chek meter
• Take a patient test with the Accu-Chek meter and confirm that it appears on PCC (check on PCC 1 minute after completing the patient test sample on the Accu-chek meter)

Figure 4.4: Meter setup complete



Note: In rare circumstances, the communication with the meter may be interrupted and you will see a message saying "meter setup failed". In most cases, retrying the setup process will solve the issue.