WiFi: Pre On-Boarding Checklist

Modified on Tue, 1 Oct, 2024 at 1:06 AM

Pre On-Boarding Checklist

  • Have the Agartee Modems been upgraded to the latest version?


  • Is the home approved by PointClickCare (Takes up-to 5 business days) ?

Download the Self Serve Activation guide (https://pccstgusdevpprbootdiag.blob.core.windows.net/amplify-prod-app-public/iG8g2AGykf7DUc27K7JlEB1tzNwFkErRVuRSaGue.pdf ) and forward it to the authorized person at the home. The authorized person must request the integration from the PointClickCare app.


  • Has home's IT management company unblocked the required ports (Takes up-to 5 business days)?

    • Outbound ports: 
      Port
      Protocol
      22TCP
      53TCP/UDP
      123UDP
      80TCP
      443TCP
      8883TCP

    • Internal ports between devices on the WiFi network
      PortProtocol / Desc
      5555TCP (for AccuChek over WiFi)
      (Client isolation must be turned off on the WiFi network provided by IT)


  • Do you have WiFi Networks credentials?


  • Do you have the credentials for PCC Sandbox and Installed "Agartee Modem Setup" App on your iPhone?

You can download the Agartee Modem App from the Apple App Store at this link: https://apps.apple.com/ca/app/agartee-modem-setup/id6468333005

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